DELIVERY

Here at IQ Builders Merchant we offer such a wide variety of products in all manner of shapes, sizes and weights. Each of our ranges has a particular delivery process to ensure the safe delivery of each item. Below we have listed a selection of our best selling ranges and the delivery time for these ranges;

All deliveries are subject to stock and we will be sure to give you as much notice as possible for any stock issues that may affect your delivery.

To keep things simple we have 3 delivery services/costs.

Additional Delivery charges apply for the following postcodes: PA, DD, PH, KW, KV, AB, IV, HS 

A preferred delivery date can be entered when ordering, however this is not guaranteed. 

Deliveries are made between 7.00am – 5.30pm Monday - Friday although we will give you as much notice as possible for early/late deliveries.

In all cases we are able to arrange Saturday deliveries although this is a chargeable service.

Delivery will only be arranged to destinations within mainland UK. Please supply the full delivery address at the time of order this may differ from the billing address so long as the billing address matches the card holder’s address.

Delivery will occur when the Goods are ready for unloading at the delivery address specified at time of order or as subsequently agreed by both the buyer and IQ Builders Merchant.

Any dates specified by IQ Builders Merchant for delivery of the Goods are intended to be an estimate and time for delivery shall not be made of the essence by notice. If no dates are so specified, delivery shall be within a reasonable time.

Subject to the other provisions of these conditions, IQ Builders Merchant shall not be liable for any direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and similar loss), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Goods.

IQ Builders Merchant shall arrange for delivery to site on the understanding that there is a suitable road to the delivery address requested. If no such road exists delivery will be made to the nearest point to which, in the opinion of the driver, the vehicle may safely proceed and unload. Except for the use of a vehicle mounted crane, the Buyer will provide all necessary labour and equipment required to unload the Goods promptly.

A signature on the delivery note constitutes that all materials have been received in good order.  It is the responsibility of the buyer to ensure that all goods have been checked and any damages noted to the delivery driver at the time of delivery.

Delivery of all Heavyside/Big & Bulky/Pallet items are made kerbside.

All deliveries of palletised products (Brick/Block/Paving/Specified at time of order) will be delivered using a pallet truck. A Crane offload delivery service is available also at an extra cost.


Our free delivery offer is for items excluded from specialist haulage. Items marked with specialist haulage are required to be sent on this type of haulage to significantly reduce the possibility of damages when delivering the products.

Parcel deliveries will only be made once to the specified delivery address, any required re-delivery may be chargeable.

It is the responsibility of the buyer to be home/on site on the day of delivery agreed by both the buyer and IQ Builders Merchant.


Delivery Terms and Conditions: 

It is with the utmost importance that we inform you it is always recommended that any Labour or Machinery that will require these goods be booked once the materials arrive on site, rather than attempting to coincide the two aspects. IQ Builders Merchant work tirelessly to ensure materials arrive on site at the specified time but any number of outside issues may arise causing short delays. Subject to the other provisions of these conditions, IQ Builders Merchant shall not be liable for any direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and similar loss), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Goods.
Please also be aware that should there be any stock shortages at all we may part delivery an initial delivery with the balance to follow at a specified time.
Any dates specified by IQ Builders Merchant for delivery of the Goods are intended to be an estimate and time for delivery shall not be made of the essence by notice. If no dates are so specified, delivery shall be within a reasonable time.
A signature on the delivery note constitutes that all materials have been received in good order. It is the responsibility of the buyer to ensure that all goods have been checked and any damages noted to the delivery driver at the time of delivery.