We love to hear from our customers about our services and products, we have created the below online form for you to have your say.

We will then publish your views and add our comments where required to show how and why we have changed our services, pricing and operations so that IQ Builders Merchant can continue to evolve to suit our customers needs.


Mr J, London
5 Star Service
When something appears to good to be true,  it usually is.  Not the case here.   I ordered a Lintel online and not only was it the cheapest I'd found,  it turned up within 3 working days.  The communication via email was great and the driver extremely pleasant.  A follow up call a few days later from Adam to check everything was Ok was a really nice touch,  and led to a chat about other materials and a subsequent order for Velux windows - again,  as cheap as I'd seen anywhere.  Seriously impressed. 

Mr K, West Sussex
Competitive prices. Excellent Service with prompt delivery. I would recommend IQ to others and will certainly use again.

Mr P, East Sussex
I'm doing a house renovation near Brighton and have needed good prices and quick delivery for an array of materials from stud-work timber to roof tiles, fascia boards to plasterboard, door linings to rolls of lead.
IQ Builders Merchants have provided competitive prices and an excellent service, often responding to email requests for quotes into the evening and arranging next day deliveries. I can honestly say that no other builders merchant I've dealt with has come close to matching this level of service. Thoroughly recommended!
Review Submitted at IQ Builders Merchant Google+ Page.

Mr J, East Sussex
Got to say this is a fabulous website with so many unique areas that even I could navigate through, order arrived next day as stated, more than happy to return in the future Many thanks Julian
Review Submitted at IQ Builders Merchant Google+ Page.

Mr V, West Sussex
Just used IQ for the first time - good prices and great service, items all delivered as scheduled . Can certainly recommend and will be using again.

Mrs W, Kent
5 Star Service
Ordered the STUNNING XL Joinery PreFinished Walnut Portici Door - Available Here 

Mr G, Middlesex
Excellent, professional, efficient service from IQ Builders Merchant. Needed to purchase 3000 bricks to finish a new build project, Oliver was great in sourcing the same bricks, at a very good price, had them delivered in a matter of a few days. Happy to use again and to recommend.
Ordered the Wienerberger Chartham Multi Brick - Available Here 

Mr H, Somerset
Very quick delivery and very happy with the products. The one thing I would like to see improve is the communication. I didn't get order confirmation email, or a delivery dispatch notification either.
Ordered the Eco Slates - Available Here

Response By Oliver Agate @ IQ Builders Merchant Ltd
This is an area we are looking to improve and we hope to roll out a new email response system in September. Thanks again for your feedback we look forward to dealing with you again soon.

Mrs H, Buckinghamshire
The process was easy from start to finish. And the courier company was amazing. Especially a guy called billy, who went above and beyond to ensure I was kept updated and happy. Great price for sink too and it looks great.
Ordered the XL Joinery White Moulded Victorian Door - Available Here

Mr B, Wiltshire

Excellent service so far, good customer care advised one door of a total of two was not in stock, but would be dispatched mid September also received telephone call to make sure delivery time and date was convenient to me. Wish all companies did this.
Ordered the LPD White Moulded 10 Light Glazed Door - Available Here

Mr S, Oxfordshire
Excellent service and delivered when quoted. Definitely recommend.
Ordered Ancon Brickwork Reinforcement - Available Here

Mr W, Sussex
Excellent product and service.
Ordered the LPD White Moulded 10 Light Glazed Door - Available Here

Mr H, Cardiff
The door was delivered on time and was well packaged to prevent damage. I was impressed by the quality of finish of the door and would not hesitate to recommend both XL Joinery & IQ Builders Merchant.
Ordered the Hardwood 2XG Glazed Door - Available Here